Where is my return? Has it been delivered?

As soon as you return the goods, you will usually receive the following notification:

"Your return has arrived at our warehouse and we are checking the returned items.

If you are entitled to a refund, we will send you a separate email with the credit note and the amount will be transferred to your account within 5 to 7 working days. In the event that the amount of the credit note matches the amount of the corresponding outstanding invoice, this will be settled."

If you have any further questions, please do not hesitate to contact us.